Customer Support

For small service businesses (movers, HVAC, plumbers, landscapers, cleaners): drafts after-hours call scripts and voicemail greetings, website-chat reply templates, and triages the messages or voicemail transcripts you paste — who should handle each and which are same-day or next-day rushes. It does not answer phones or chat by itself: there is no telephony or chat integration, so you or your answering tool use what it writes.